Privacy Policy

Who are we?

Black & White are lettings and property investment specialists. We aim to provide professional, friendly and traditional services so that you feel comfortable letting us care for your property.

With this in mind, we want you to know that we also care for any personal information you may share with us and that we take your privacy very seriously. This privacy policy gives you details of what information we may collect and what we do with it.

For any queries please contact info@blackandwhite.properties or ring on 0118 918 9211.

What information do we collect from you and how do we use it?

The nature of our professional services means we often ask for a range personal information when in business with you. This may include employment information, address history and national insurance number as well as your name, date of birth and email address.

We take your privacy very seriously and will only use the personal details you give to ensure we are giving you information and recommendations that you have requested and that are tailored to you.

Whenever you provide such personal information, we will treat that information in accordance with this policy and will act in accordance with current legislation.

Storing your personal information

To help us keep in touch while working with you, we use the CRM (customer relationship management) system, Expert Agent, to store our clients’ personal information. You can find Expert Agent’s privacy policy here.

Furthermore, as many of our staff work out of the office with clients, also storing your information on iCloud allows them to have your information to hand. This personal information is not shared with any third parties and is used exclusively with internal contacts to Black and White. You can find Apple’s privacy policy here and the iCloud security overview here.

Mailing Lists

You can click the unsubscribe link in any newsletter we send via email and this will halt any future email campaign correspondence from us unless you choose to subscribe again in the future.

We use a third party source, MailChimp to tailor and deliver this content as it allows us to monitor statistics such as click rates and delivery. You can find MailChimp’s privacy policy here.

Accessing your personal data

You have the right to view, amend or delete any personal information of yours that we hold.

To do this please send requests to info@blackandwhite.properties.

Cookie Policy

You can read our cookie policy here.

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